Had a new HVAC system installed since the system installed was inadequate. Sales service was excellent and installation was top notch. Now that I can test the efficiency of the heating system it is a vast improvement over the contractor-grade equipment that was existent.
I've used Mann for several years now. They had my business when my furnace failed on a frigid Sunday and Brad came out in about half an hour and helped me. I've had them for regular maintenance on my system since then, and they recently installed a new system after I relocated. Their promptness and professionalism is not always found in some other businesses these days, so it's good to find people like this.
Amber is amazing. They do great work for a reasonable price with awesome customer service.
Great service! Spoke to Chandler who was able to answer all of my questions and truly seemed to care!
I've had Jeff come out twice now. Once for a repair and once for maintenance. He is prompt, knowledgeable, and very personable. I would highly recommend Jeff and Mann Heating and Plumbing to anyone in need of service or maintenance of their heating and cooling systems.
Chandler at Mann Plumbing reached out to us regarding an issue that came from a sewer line repair. He quickly addressed and corrected the issue and provided more help with a new problem. Customer service!
They came back and fixed an issue with my strainer basket leaking. They originally fixed it 9 months ago. They came out with no questions asked and took care of the problem in less than 10 mins. They will forever have my business because they have an excellent business model.
I started using Mann Plumbing 2 years ago when my central air stopped running on a very hot 4th of July. A service tech came to my home immediately, and had my air fixed the same day. Since then, I have used them several times for plumbing problems and for yearly maintenance on my heating unit. Every issue I've had, they've fixed at a reasonable cost and in a short amount of time. Also, I can't say enough good things about two of Mann's Service Techs, Jeff and Shane. Both men are prompt, professional, knowledgeable, courteous and tidy. As long as Mann Plumbing and Heating is around, I can't imagine using any other company.
Always professional, and the work is excellent. When it's an emergency they are always quick to respond. I have used them for my rental properties for years and I've never been disappointed.
Integrity, the most important word I can say. Very few companies work this way anymore. It's all about up-selling their products and not about doing the job right. Mann came in after dealing with Sandwell HVAC and provided us with excellent service. They were very professional and courteous. The team replaced our whole heating and cooling system in 3 days. First night the performance was noticeably improved. If you are looking for a company you can trust go no further. They have our vote.
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